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OHQ's records are enough proof of a charge that is payable unless they are revealed to be wrong. Client will certainly use its reasonable efforts to inform OHQ of any invoice disagreement within fourteen (14) days of invoice of a billing, following the procedure laid out in Section 15. If Customer disagreements a billing, the invoice must remain to be paid on schedule nevertheless OHQ will certainly credit or refund Customer if it is later reasonably figured out by OHQ or pursuant to the disagreement resolution process described in Area 15 that the invoice was wrong and the Customer is qualified to a debt or refund.
Such modifications may include, without constraint, modifications for the Registration Costs or Usage Fees for OHQ Paid Providers, adjustments to the use allowances consisted of in the Pricing Plans, and discontinuation of Prices Strategies. (a) Each such revision will certainly work after sensible advancement written notification is provided to Client (for instance, by being published to the OHQ Site), except that any type of such alteration that influences a Selected Paid Solution will relate to Client beginning at the beginning of a Paid Solution Term starting no much less than thirty (30) days from the date which OHQ provides notice of such alteration to Consumer in conformity with Area 16.8.
If Customer does not terminate its usage of any kind of afflicted Selected Paid Solution before the efficient date of such alteration, Consumer will certainly be considered to have actually accepted such revision with regard to such Selected Paid Service. (b) If a Prices Plan chosen by Customer is discontinued, OHQ will certainly provide Consumer with sensible advancement notification of no much less than thirty (30) days and Consumer will be provided the alternative of selecting a new Prices Strategy from then-current rates plans used by OHQ.
For avoidance of uncertainty, this paragraph does not apply to changes to the Catalog, which are addressed in Section 7 (cheap virtual answering service).1. Customer represents that all details offered by Client and its callers to OHQ (consisting of, without constraint, all call info and details relating to Customer's Credit Card) is precise, updated and total at the time it is offered to OHQ
Customer should in all times abide by all regulations, regulations, criteria and codes relevant in connection with its use OHQ Offerings and the Consumer's supply of its item and services to its customers. Client will certainly not make use of any kind of OHQ Offerings to involve in, or to encourage or assist others to participate in, any kind of prohibited or fraudulent activities.
If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Consumer will incur the applicable Membership Charge for the brand-new Paid Service Term (the ""). The effective day of such termination will be either (i) the Asked For Termination Day, or must Consumer not specify a Requested Termination Day, (ii) the last day of the Last Paid Solution Term.
Where Consumer ends pursuant to this Area 10.1(b): (i). The Registration Fees that have been pre-paid will be preserved and the OHQ Offerings readily available to Client till the last day of the Last Paid Solution Term (based on reinstatement costs under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit score will certainly be preserved by OHQ for future usage by Customer if Consumer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).
(b) Complying with discontinuation of any kind of OHQ Service, OHQ will certainly not be responsible whatsoever for answering calls, taking or supplying messages, or executing any kind of various other activities about such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ might terminate Consumer's Account and Customer's access to the Account.
(e) Complying with discontinuation of any kind of OHQ Providers, OHQ will have no obligation to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to renew or otherwise recommence a terminated OHQ Services, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible prices in processing the reinstatement) Details gathered by OHQ from Client and its customers might be utilized, divulged and shared by OHQ according to OHQ's personal privacy policy as offered on the OHQ Internet Site ("") and as might be amended every so often.
The Controller thus selects the Cpu relative to processing tasks carried out during the provision of assistant services. OHQ and Client acknowledge and concur that the Processor goes through the complying with responsibilities: The Processor will abide by the relevant Data Defense Rules and should: (a) just act upon the composed directions of the Controller and make certain those acting under their authority do the very same; (b) guarantee that individuals processing the information are subject to a task of self-confidence; (c) use its finest efforts to safeguard and shield all personal information from unauthorised or unlawful handling, including (however not limited to) accidental loss, destruction or damage; (d) guarantee that all processing fulfills the needs of the GDPR and associated Information Defense Laws; (e) guarantee that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous authorization of the Controller; inform the Controller of any type of designated changes worrying Sub-Processors; they implement a created agreement consisting of the exact same data protection commitments as laid out in these Terms; comprehend that any failing for the Sub-processor to abide by the Data Security Rule, the Cpu continues to be totally responsible to the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in supplying subject accessibility and enabling data based on exercise their rights under the Information Protection Laws.
The Controller shall execute ample and ideal onboarding and due diligence look for all Cpus, with a complete assessment of the compulsory Information Defense Law demands. The Controller will confirm that the Processor has ample and recorded processes for information breaches, information retention and information transfers in position. The Controller shall obtain evidence from the Cpu regarding the: (a) confirmation and reliability of the employees utilized by the Cpu; (b) any certificates, certifications and plans as described in the onboarding process; (c) technical and functional measures made use of in protecting the Personal Data; and (d) procedures in position for allowing information subjects to exercise their civil liberties, including (yet not limited to), subject access demands, erasure & correction procedures and constraint of handling actions.
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