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What Is The Best Live Virtual Receptionist In Australia

Published Jun 19, 24
6 min read


Our services can be tailor-maked to fit high-volume, high-complexity corporate function needs and we can also produce bespoke solutions. We're all set to address your phone FREE for 7 days.

Yes. This is referred to as "call overflow". A lot of business require their telephone call to be answered just when they are not able to take the phone call themselves. If you step out of the workplace for an hour or your in-house assistant goes to lunch, is on leave or is busy on one more phone call and you have several calls coming in at the one time.

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In such circumstances our assistants will then address the phone as if we were in your office. You're always in control and can loosen up knowing you will certainly never miss out on one more crucial telephone call once again!.

I have actually functioned with OfficeHQ for several years over numerous various businesses. After having difficulties previously with another company (that were missing phone calls primary sin), it's been so great to be able to count on prompt, professional call answering.

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My medical method has grown really fast and lately they have actually been able to action in and conserve the day when various other personnel were sick with Covid. For the degree of solution they provide, they can never ever be the most affordable around. Their customer support is impressive and they clearly pride themselves on this.

Running a vibrant regulation practice, there are a great deal of relocating parts I have to worry about. Many thanks to the undeviating expertise of OfficeHQ, function solutions isn't one of them. Over the ten years I have actually been with OfficeHQ they have supplied absolutely nothing however the very best solution I might wish for.

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The solution was super simple to establish and costs a portion of what it would to hire a receptionist. We have been with OfficeHQ for a number of years currently and couldn't be happier with the solution we get - smart receptionist. Reception is handled nicely and properly and we know our consumers remain in good hands

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My customers and potential customers have just ever commented positively on the answer; I do not think anyone has actually understood it's not my very own reception. They are likewise good at stopping telemarketers. For the core function of answering calls expertly, offering an excellent impression and properly taking messages, five stars.

Is constantly addressed by personnel. We have been utilizing OfficeHQ for over eight years currently.

This suggests only pertinent calls obtain via to me, so I do not obtain disturbed when I'm best in the center of something! We have actually discovered utilizing OfficeHQ's remote assistant service exceptionally useful to our firm. It has actually released up our team to respond to clients on our terms, reducing diversions throughout the working day and enabling reliable and concise communications.

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I was stressed about not being in control of our very own telephone calls, yet I have actually been shown incorrect and the service has surpassed my assumptions. I would advise OfficeHQ to any person considering online services.

Very suggest (virtual receptionist cost). We have actually used this service for over 2 years I would extremely advise OfficeHQ to anyone! Especially tradies and begin ups. Clients like it when their telephone calls are responded to, and OfficeHQ has addressed every single one for us. OfficeHQ offers us the guarantee that no call will be unanswered, which is incredibly important for a service-based company.

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I have been utilizing OfficeHQ for 16 years. It is essential that my consumers can constantly have their phone calls addressed quickly in a professional manner which develops an excellent first impact.

We use this solution as a small service proprietor for when we are away or overseas. We have actually been making use of OfficeHQ's digital phone answering services for the finest part of a decade and it's been a suitable method to make certain new client queries are never ever missed, as well as effectively dealing with enquiries from jobseekers.

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We never ever miss a business possibility however don't have reception staffing issues to handle. It's a perfect solution and has actually been exceptionally valuable for our company. I can't tell you just how terrific it's been to deal with OfficeHQ. I can now actually take place vacation without fretting about responding to the phone.

Assistance always react rapidly and activity whatever is required, which is big for us especially when we have new workers and we need to upgrade our directions. The team has actually contacted us to clarify and enhance our treatments to make sure the best feasible experience for our callers. OfficeHQ were always specialist and simply nicest people on the other end of the line! I have no hesitation in suggesting them for a function service.

We needed a remedy where our telephone call are constantly responded to on time and OfficeHQ have been assisting us with these for over five years now. Very happy with the service thus far. The even worse thing for a client is to call a service and there is no solution or the call mosts likely to voicemail.

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As services we work so hard to advertise our solutions and we need to be there for the client when they choose to connect. Likewise we are often on the phone already with various other clients or busy with other work, so having the telephone call addressed by somebody else helps us handle points.

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This permits the personnel to prioritise their time to ensure that when they are returning the call they can devote their complete interest to this particular client. We intend to remain with OfficeHQ, are grateful for their services and would recommend. We use OfficeHQ for our small company, our after-hours phone calls get sent to their function group and it has been just a satisfaction collaborating with their function team.

Budget-friendly and wonderful customer service. We have actually been utilizing OfficeHQ for several years as our after-hours function service and located that they have constantly been exceptionally professional and respectful to our consumers. We constantly get an email with the message within minutes of them taking the telephone call. Highly advise. OfficeHQ have answered our telephone calls for a few years, couldn't be happier with their professionalism and degree of solution.

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